Filter courses:
Adaptive communication
Three-hour online workshop
- Building clarity and impact in verbal and written communication
- Active listening and non-verbal communication skills
- Handling challenging communication scenarios
£975.00 (+VAT)
Coaching and mentoring
Three-hour online workshop
- Distinctions between coaching and mentoring
- Setting coaching goals and frameworks to support team dynamics
- Practical coaching conversations and feedback
£975.00 (+VAT)
Conflict resolution strategies
Three-hour online workshop
- Identifying conflict sources and responding with emotional intelligence
- Navigating difficult conversations with clarity and empathy
- Tools to foster collaboration when faced with conflict
£975.00 (+VAT)
Creative problem-solving and decision-making
Three-hour online workshop
- Using structured and creative approaches to solve real-world problems
- Balancing logic, intuition, and risk in decision-making
- Collaborating effectively to generate ideas and choose a way forward
£975.00 (+VAT)
Customer service excellence and complaint handling
Three-hour online workshop
- Delivering great service through empathy, clarity, and consistency
- Handling complaints professionally
- Turning difficult moments into opportunities for trust and loyalty
£975.00 (+VAT)
Emotional intelligence
Three-hour online workshop
- Self-regulation and empathy
- Managing interpersonal dynamics and building great teams
- Applying emotional intelligence to leadership challenges
£975.00 (+VAT)
Facilitating mediation
Three-hour online workshop
- Mediation skills and processes
- Neutral facilitation and framing neutral language
- Case studies and role-play to build confidence
£975.00 (+VAT)
Giving effective feedback
Three-hour online workshop
- Techniques for balanced and actionable feedback
- Encouraging two-way dialogues and coaching moments
- Exploring how feedback shapes culture, confidence, and continuous improvement
£975.00 (+VAT)
High-impact presentation skills
Three-hour online workshop
- Structuring your message for clarity, credibility, and audience engagement
- Using voice, body language, and visuals to enhance delivery
- Building confidence and presence, even under pressure
£975.00 (+VAT)
Navigating difficult conversations
Three-hour online workshop
- Managing emotions and potential conflict situations
- Structuring conversations for positive outcomes
- Practice sessions with common workplace scenarios
£975.00 (+VAT)
Strategic thinking and personal impact
Three-hour online workshop
- Exploring your leadership identity: values, tone and the influence you carry
- Developing vision and focusing on long-term planning
- Aligning team goals with organisational strategy
£975.00 (+VAT)
The art of assertiveness
Three-hour online workshop
- Recognising passive, aggressive, and assertive communication styles
- Speaking up with clarity and respect - even in challenging situations
- Setting boundaries and expressing needs without conflict
£975.00 (+VAT)
The art of delegation
Three-hour online workshop
- Identifying tasks to delegate effectively
- Developing team capability through delegation
- Overcoming delegation barriers
£975.00 (+VAT)
Time & priority management
Three-hour online workshop
- Identifying your operational vs strategic workload and making space for both
- Tools and techniques for prioritising under pressure and managing competing demands
- Building habits that protect time, energy, and focus across the working week